FAQ
Is this product safe to use?
Our table comes with its own generator of power, allowing your home to be safe from any outages. This generator should be kept in a safe area in your patio or space in order to ensure that nobody accidentally gets hurt.
What is the range of the coil?
Our coil will have a range of a maximum of 30 feet. We hope this will give sufficient space for our customers to place their coils accordingly.
Can I turn off specific features in the table?
We will provide a separate switch on each feature in case you don't have a use for that feature at the time.
How long will this table be efficient?
We strive to have this product last as long as possible for our customers, ensuring that we give their money's worth. As this table will require a good budget, we make sure that the table's durability and efficiency is a main factor in manufacturing.
How long will it take for my table to arrive?
This table has many different components to it and is very complex, so we must ensure that there are no faults within any aspect of your table. With this in mind, it will take at most 2 months to manufacture, and shipping times may vary depending on your budget.
What is the warranty on patio furniture?
Your warranty guarantees that you will receive a full refund (or replacement) on your patio table if it were to malfunction in any way. These warranties can last up to 6 years, and will vary depending on your price range.
Should I have to cover the electric generator for my table?
We ensure that the electric generator is water-proof in case of rain, or any circumstances that it may be close to water. Although, we recommend to keep this electric generator away from any pools or fountains, if possible. Even though it is protected, constant exposure to water over the course of years may wear down the casing, and allow water to seep through.
Are there different methods of payment for this table?
We will let our customers choose between different methods of payment. Our customers can pay the full price at once, or set up a monthly payment plan. In order to make our table be as convenient as possible, customers can choose to pay within 50-100$ a month.
Will I be able to replace certain parts of my table?
Major parts such as the heating plates, cooling plates, and chargers will be able to be purchased separately. we do not believe that our customers should buy an entirely new table simply because one part is malfunctioning.
Does Ckoil offer international shipping?
All customers must have a valid U.S. address in order to purchase a table. Our table is very large and heavy, so air travel cannot be an option for us.